Approaching business problems differently

March 31st, 2009

The field of prediction markets seems to be going through a bit of a crisis of confidence recently. I would personally trace it to the recent election (where other forecasters like Nate Silver made forecasts as good as PM’s), as well as recent press like the Economist article. The general feeling is a questioning of prediction markets: if they’re so good at forecasting, why aren’t they being used much more widely? I think I have the start a good reason why.

Core Issue

Traditional forecasting is done through highly analytical techniques using past data. Statistical measures are used to generate forecasts, with probability ranges. This industry is quite large, and is highly exacting.

Prediction markets take an orthogonal approach to traditional forecasting. Instead of a “top-down” approach where huge data sets are analyzed, prediction markets use a “bottom-up” approach that combine individuals’ forecasts.

The reason prediction markets haven’t been adopted widely is because they are a tool that approaches the forecasting problem from a completely different perspective.

An example – Enterprise Business Intelligence

I’ve recently been looking into the Enterprise Business Intelligence/Business Management industry, and came across what I think is a similar phenomenon. The vast majority of the industry is composed of massive analytical solutions from the likes of SAP, Oracle, IBM, etc. They are massive companies, and implementing a “solution” can easily take a year or more. Their clients design the system from a “top-down” perspective, determining from the outset what the processes and procedures are going to be.

But then there is software like Thingamy. Thingamy is the creation of Sig Rinde, a Norwegian living in the south of France. Instead of looking at enterprise business intelligence from the top-down, he has created software that approaches the problem from the bottom-up. Instead of establishing pre-defined processes (that may not even work or will be changed by the time the software is configured), Thingamy tracks emergent processes as they happen. It can start with a very small, hard-to-define process and then scales up as the business needs it.

While Thingamy has gotten some good press and attention over the years, it’s still a fairly small company. Again, I believe this is because it takes a fundamentally different approach to the problem compared to the rest of the current industry. Hugely different approaches cause cognitive dissonance, which slow adoption.

What does this mean?

There are new types of technologies that approach business problems from entirely different directions. Prediction markets is one of these technologies. Using PM’s means companies have to upset some of their current notions about how power and influence flow in a company, relying on “soft” information from lower-level employees. A different approach also means that in certain situations they’ll be clearly superior, but also that in other situations they won’t be. Traditional methods and thumb-rules for situations just don’t automatically work.

For example, prediction markets where there is a lot of public information (like election markets) may prove to integrate new news and information more quickly, but may not be quite as accurate as other methods in the final analysis. But where information is scarce (like some internal corporate forecasts), a prediction market may be ideal. In general, new ways of thinking have to be established to know when and where to use this new tool effectively. That’s why I believe prediction markets will take quite some time to see any sort of a spike in growth; expect a slow burn for a long time.

Quick note

Just a quick note for you all. I’m curious about how well Google’s AdSense can be used to monetize a blog, so I’m going to be running AdSense on this blog on a one-month trial. If you have any opinions on this, please feel free to e-mail me or comment below.

  • Jacob Rigby
    My company is wrestling with this issue right now. We're big fans of the theory of bottom up forecasting via PM, but haven't found many examples of their use outside of Google, Best Buy, and elections. Without compelling case studies most people can't be swayed from their top down models (that seem to work alright)

    One example of skepticism comes from a client in the FMCG industry who already has a strong demand forecasting model based on sales data. In a sense aren't their consumers participating a giant prediction market all the time, voting for outcomes by simply buying goods? What information could an employee based PM take advantage of that weekly sales data hasn't already factored in?
  • Hi, Jacob.

    This is partly what I was getting to in my post. Traditional forecasting (such as FMCG for hundreds/thousands of SKUs) will probably be best served by traditional techniques. If the product demand is relatively stable, I don't see how prediction markets would add a lot of value.

    But I have seen some impressive case studies for prediction markets where a company is trying to forecast something that's not been forecasted before. Mat Fogarty (of Crowdcast) used prediction markets at EA to forecast quality scores for new games. The prediction market forecasts reduced the error rate in half!

    There have also been some great examples of prediction markets being used in project management, specifically to assess the probability that a project will meet specific milestones. (I wrote a bit about that here: http://blog.mercury-rac.com/2008/07/14/rag-stat... )

    The general trend here is that prediction markets can be used to ask more strategic questions that are difficult to assess analytically.

    In general I agree that the industry needs specific, successful examples of great prediction markets. Inkling has started posting some here (http://inklingmarkets.com/homes/howtouse) but even those don't have real specifics.

    I'd be happy to help talk you through some ideas; you can e-mail me at jed (dot) christiansen (at) mercury-rac.com.
  • jheuristic
    Hi --

    The global prediction market community and cluster are more bullish on the ascension of PMs in 2009. Judging from the popularity of your PM Clusters, stunning enterprise case studies, renewed investment and talent, it is safe to conclude sharp growth in PMs in 2009 and beyond. This growth is also consistent with Gartner Research and PMs exiting the "Peak of Inflated Expectations." See:

    http://www.pmcluster.com/NYC09.htm

    Cheers,

    John
  • Hi, John.

    While I respect your opinion, I disagree. I think prediction markets will see continued growth for quite some time, but don't believe that 2009 will see "sharp growth." (This depends on what you mean by sharp growth; if we had a market on this question it would need to define this. I would use a metric of an order-of-magnitude growth in the industry in 12-18 months.)

    As I wrote in the post, I think prediction markets are a kind of technology that will see a "slow burn" in growth for quite some time; it will be many years before we see any truly dramatic spike. Again, this doesn't mean that they're not useful, just that they're a different enough tool that it's tough for companies to adapt to use them.
  • jheuristic
    Hi - I wish it was a simple as my opinion. Again, I am only sharing the discourse and evidence that's out there in the clusters. Cluster lead technology adoption... all the cylinders are firing for PMs. Same as search, social networks, social media, and others the cluster action/research networks forecast and led. There is a inflection point fast approaching, trust me. John
  • Hi, John.

    While I certainly see growth, and even strong growth, I haven't seen evidence of order-of-magnitude growth, and don't believe it will happen this year. Last year many people said that 2008 would be the big year because of the US election and all of the press on prediction markets there... hasn't happened. You're saying 2009 will be the big year; I'm just saying that I think it's still going to take some time.

    Each year for the past ten years companies have been saying that *that* year was going to be the big year for innovative uses on mobile phones; yet it was only once Apple came out with the iPhone (arguably, when they came out with the 3G iPhone) that the industry finally started to radically change for the better. I'm just wary that if I start saying that *this* is the year for prediction markets, that I'll look like a fool. I'm not going to say it until and unless I have really good reasons to believe it.

    If you had more concrete evidence (sales growth, etc.) I would certainly be open to changing my mind, but I haven't seen anything like it.

    Again, as I wrote in my post, prediction markets have the capability to explode at any given time; what's limiting their adoption is that they approach the problem completely differently from current solutions. It takes time for people (let alone organisations) to wrap their heads around new ideas.
  • jheuristic
    Jed --

    Thanks for the reply. You may wish to look at the 'bible' of technology adoption, "Diffusion of Innovations," by Everett Rodgers --

    http://www.amazon.com/Diffusion-Innovations-5th...

    I'm not sure there is a diffusion method or metric called a 'slow burn.' By most measures, slow burn would mean failure, at least from the perspective of diffusion science.

    PMs are no longer a curious academic backwater. The factor growth you need to see is in play.

    Anyway, one view that informs the community is Malcom Gladwell's observation, "The success of any kind of social epidemic is heavily dependent on the involvement of people with a particular and rare set of social skills." More than ever those skills are in place and operational. That's not easy and takes a while.It is a critical success factor.

    BTW, is there a market for PM diffusion and adoption someplace? Why not spin one up? It would be popular.

    Thanks again, good discourse.

    Cordially,

    John
  • HI, John.

    "Slow burn" isn't a diffusion method or metric, just a description of growth. Not dying, but also not "burning like wildfire." It's continued, steady growth.

    I agree that PMs aren't an academic backwater; far from it! Yet they've also not been adopted widely. I have no idea where you see order-of-magnitude growth per year, and would love to see evidence of it. That leads to your last point...

    I would love to set up an PM on diffusion and adoption, but am a bit stumped on what exactly to trade! Ideally it would be on some metric of number of clients and/or revenues of the PM software companies, broken out between software and consulting fees. But since everyone is private none of that information is available.
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